Shipping & Handling
- Priority Shipping
- Standard Shipping
- Flat Rate Delivery
- Tax & Surcharges
- Return Policy
- Contact Information
- Priority Shipping
Our priority shipping mode delivers to most countries worldwide. For outbound merchandise via expedite shipping, packages shipped via Federal Express or DHL. Please also note that the shipping charges are calculated based on the weight of the product(s), parcel weight and the destination country. The weight of your purchase item(s) is advised on the description on its detail page(s).
Please allow up to 6 (six) business days* for delivery.
(*Excluding Saturday, Sunday and Public Holidays.)
| WEIGHT RANGE | ZONE A |
ZONE B |
ZONE C |
ZONE D |
ZONE E |
ZONE F |
ZONE G |
ZONE H |
ZONE I |
ZONE J |
ZONE K |
ZONE L |
ZONE M |
ZONE N |
ZONE O |
|
| Kilograms (KG) | Singapore Dollars (SG$) |
|||||||||||||||
| 0.5 |
37.96 |
45.93 |
46.73 |
48.7 |
48.81 |
68.89 |
88.28 | 69 |
74.78 |
96.99 | 75.46 |
104.6 |
136.57 | 183.01 | 244.17 | |
| 1.0 |
41.31 |
55.62 |
60.46 |
66.12 |
66.23 |
88.28 |
108.01 | 88.39 |
96.99 |
119.2 | 92.62 |
136.57 |
168.36 | 244.17 | 305.1 | |
| 1.5 |
48.11 |
65.43 |
71.89 |
84.24 |
84.35 |
108.01 |
127.74 | 108.12 |
119.2 |
141.41 | 109.78 |
168.36 |
200.15 | 305.1 | 366.03 | |
| 2.5 |
54.92 |
75.24 |
83.31 |
102.36 |
102.47 |
127.74 |
151.62 | 127.85 |
141.41 |
163.97 | 126.94 |
200.15 |
244.34 | 366.03 | 427.53 | |
| 2.5 |
61.15 |
84.82 |
96.35 |
118.28 |
118.39 |
151.62 |
170.2 | 151.73 |
163.97 |
184.45 | 144.1 |
244.34 |
283.81 | 427.53 | 486.38 | |
| 3.0 |
71.19 |
95.33 |
107.09 |
138.48 |
139.28 |
170.2 |
188.78 | 170.31 |
184.45 |
204.93 | 161.26 |
283.81 |
323.28 | 486.38 | 545.23 | |
| 3.5 |
81.24 |
105.83 |
117.82 |
158.68 |
160.17 |
188.78 |
207.36 | 188.89 |
204.93 |
225.41 | 178.42 |
323.28 |
362.75 | 545.23 | 604.08 | |
| 4.0 |
91.28 |
116.34 |
128.56 |
178.87 |
181.06 |
207.36 |
225.94 | 207.47 |
225.41 |
245.89 | 195.58 |
362.75 |
402.22 | 604.08 | 662.93 | |
| 4.5 |
101.32 |
126.84 |
139.29 |
199.07 |
201.95 |
225.94 |
244.52 | 226.05 |
245.89 |
266.38 | 212.74 |
402.22 |
441.68 | 662.93 | 721.78 | |
| 5.0 |
111.36 |
137.35 |
150.03 |
219.26 |
222.84 |
244.52 |
258.48 | 244.63 |
266.38 |
283.86 | 222.86 |
441.68 |
463.2 | 721.78 | 756.05 | |
| 5.5 |
115.06 |
142.66 |
154.53 |
230.98 |
234.38 |
258.48 |
272.44 | 258.59 |
283.86 |
301.33 | 232.98 |
463.2 |
484.72 | 756.05 | 790.33 | |
| 6.0 |
118.76 |
147.97 |
159.03 |
242.69 |
245.92 |
272.44 |
286.4 | 272.55 |
301.33 |
318.81 | 243.1 |
484.72 |
506.23 | 790.33 | 824.6 | |
| 6.5 |
122.45 |
153.29 |
163.53 |
254.41 |
257.46 |
286.4 |
300.36 | 286.51 |
318.81 |
336.29 | 253.22 |
506.23 |
527.75 | 824.6 | 858.88 | |
| 7.0 |
126.15 |
158.6 |
168.03 |
266.12 |
268.99 |
300.36 |
314.31 | 300.47 |
336.29 |
353.77 | 263.34 |
527.75 |
549.26 | 858.88 | 893.16 | |
| 7.5 |
129.84 |
163.91 |
172.52 |
277.84 |
280.53 |
314.31 |
328.27 | 314.42 |
353.77 |
371.25 | 273.46 |
549.26 |
570.78 | 893.16 | 927.43 | |
| 8.0 |
133.54 |
169.22 |
177.02 |
289.55 |
292.07 |
328.27 |
342.23 | 328.38 |
371.25 |
388.73 | 283.58 |
570.78 |
592.3 | 927.43 | 961.71 | |
| 8.5 |
137.24 |
174.54 |
181.52 |
301.27 |
303.61 |
342.23 |
356.19 | 342.34 |
388.73 |
406.21 | 293.7 |
592.3 |
613.81 | 961.71 | 995.98 | |
| 9.0 |
140.93 |
179.85 |
186.02 |
312.98 |
315.15 |
356.19 |
370.15 | 356.3 |
406.21 |
423.69 | 303.82 |
613.81 |
635.33 | 995.98 | 1030.26 | |
| 9.5 |
144.63 |
185.16 |
190.52 |
324.7 |
326.69 |
370.15 |
384.11 | 370.26 | 423.69 |
441.17 | 313.94 |
635.33 |
656.84 | 1030.26 | 1064.54 | |
| 10.0 |
148.32 |
190.48 |
195.02 |
336.41 |
338.23 |
384.11 |
393 | 384.22 |
441.17 |
449.42 | 322.96 |
656.84 |
668.33 | 1064.54 | 1072.27 | |
| 10.5 |
151.61 |
192.67 |
198.19 |
342.82 |
345.61 |
393 |
401.89 | 393.11 |
449.42 |
457.67 | 331.98 |
668.33 |
679.81 | 1072.27 | 1080 | |
| 11.0 |
154.9 |
194.85 |
201.36 |
349.22 |
352.99 |
401.89 |
410.77 | 402 |
457.67 |
465.92 | 341 |
679.81 |
691.3 | 1080 | 1087.74 | |
| 11.5 |
158.19 |
197.04 |
204.52 |
355.62 |
360.37 |
410.77 |
419.66 | 410.88 |
465.92 |
474.17 | 350.02 |
691.3 |
702.78 | 1087.74 | 1095.47 | |
| 12.0 |
161.48 |
199.23 |
207.69 |
362.02 |
367.75 |
419.66 |
428.55 | 419.77 |
474.17 |
482.42 | 359.04 |
702.78 |
714.26 | 1095.47 | 1103.2 | |
| 12.5 |
164.77 |
201.42 |
210.86 |
368.42 |
375.13 | 428.55 |
437.44 | 428.66 |
482.42 |
490.67 | 368.06 |
714.26 |
725.75 | 1103.2 | 1110.93 | |
| 13.0 |
168.06 |
203.61 |
214.03 |
374.83 |
382.51 |
437.44 |
446.33 | 437.55 |
490.67 |
498.92 | 377.08 |
725.75 |
737.23 | 1110.93 | 1118.67 | |
| 13.5 |
171.35 |
205.8 |
217.2 |
381.23 |
389.9 |
446.33 |
455.21 | 446.44 |
498.92 |
507.17 | 386.1 |
737.23 |
748.72 | 1118.67 | 1126.4 | |
| 14.0 |
174.64 |
207.99 |
220.36 |
387.63 |
397.28 |
455.21 |
464.1 | 455.32 |
507.17 |
515.42 | 395.12 |
748.72 |
760.2 | 1126.4 | 1134.13 | |
| 14.5 |
177.93 |
210.18 |
223.53 |
394.03 |
404.66 |
464.1 |
472.99 | 464.21 |
515.42 |
523.67 | 404.14 |
760.2 |
771.68 | 1134.13 | 1141.87 | |
| 15.0 |
181.21 |
212.37 |
226.7 |
400.43 |
412.04 |
472.99 |
481.88 | 473.1 |
523.67 |
531.92 | 413.16 |
771.68 |
783.17 | 1141.87 | 1149.6 | |
| 15.5 |
184.5 |
214.56 |
229.87 |
406.84 |
419.42 |
481.88 |
490.77 | 481.99 |
531.92 |
540.17 | 422.18 |
783.17 |
794.65 | 1149.6 | 1157.33 | |
| 16.0 |
187.79 |
216.74 |
233.04 |
413.24 |
426.8 |
490.77 |
499.65 | 490.88 |
540.17 |
548.42 | 431.2 |
794.65 |
806.14 | 1157.33 | 1165.07 | |
| 16.5 |
191.08 |
218.93 |
236.2 |
419.64 |
434.18 |
499.65 |
508.54 | 499.76 |
548.42 |
556.67 | 440.22 |
806.14 |
817.62 | 1165.07 | 1172.8 | |
| 17.0 |
194.37 |
221.12 |
239.37 |
426.04 |
441.56 |
508.54 |
517.43 | 508.65 |
556.67 |
564.92 | 449.24 |
817.62 |
829.1 | 1172.8 | 1180.53 | |
| 17.5 |
197.66 |
223.31 |
242.54 |
432.44 |
448.94 |
517.43 |
526.32 | 517.54 |
564.92 |
573.17 | 458.26 |
829.1 |
840.59 | 1180.53 | 1188.26 | |
| 18.0 |
200.95 |
225.5 |
245.71 |
438.85 |
456.32 |
526.32 |
535.21 | 526.43 |
573.17 |
581.42 | 467.28 |
840.59 |
852.07 | 1188.26 | 1196 | |
| 18.5 |
204.24 |
227.69 |
248.88 |
445.25 |
463.71 |
535.21 |
544.09 | 535.32 |
581.42 |
589.67 | 476.3 |
852.07 |
863.56 | 1196 | 1203.73 | |
| 19.0 |
207.53 |
229.88 |
252.04 |
451.65 |
471.09 |
544.09 |
552.98 | 544.2 |
589.67 |
597.92 | 485.32 |
863.56 |
875.04 | 1203.73 | 1211.46 | |
| 19.5 |
210.82 |
232.07 |
255.21 |
458.05 |
478.47 |
552.98 |
561.87 | 553.09 |
597.92 |
606.17 | 494.34 |
875.04 |
886.52 | 1211.46 | 1219.2 | |
| 20.0 |
214.1 |
234.26 |
258.38 |
464.45 |
485.85 |
561.87 |
561.87 | 561.98 |
606.17 |
606.17 | 503.36 |
886.52 |
886.52 | 1219.2 | 1219.2 | |
| ZONE A | Malaysia |
| ZONE B |
Brunei Darussalam, Hong Kong, Indonesia, Macao, Philippines, Thailand, Taiwan (Province of China) |
| ZONE C | Democratic people's republic of Korea, Vietnam |
| ZONE D | Australia, India, New Zealand |
| ZONE E | Japan |
| ZONE F | Fiji, Cambodia, Lao People's Democratic Republic, Sri Lanka, Mongolia, New Caledonia, Pakistan, Papur New Guinea, Vanuatu |
| ZONE G | Bangladesh |
| ZONE H | Canada, Mexico, USA |
| ZONE I | Germany, United Kingdom, Italy, Luxembourg, Monaco, Netherlands |
| ZONE J | Belgium |
| ZONE K | France |
| ZONE L | United Arab Emirates, Austria, Switzerland, Czech Republic, Denmark, Egypt, Finland, Greece, Hungary, Ireland, Israel, Kuwait, Norway, Poland, Portugal, Romania, Saudi Arabia, Slovakia, Sweden, Turkey |
| ZONE M | Austria |
| ZONE N | Chile, Colombia, Costa Rica, Federated States of Micronesia, Guatemala, Guam, Honduras, Panama, Peru, Palau, Russian Federation, El Salvador, Uruguay, Bolivarian Republic of Venezuela, |
| ZONE O | Argentina, Brazil |
- Standard Shipping
Our priority shipping mode delivers to most countries worldwide. For outbound merchandise via expedite shipping, packages shipped via Federal Express or DHL. Please also note that the shipping charges are calculated based on the weight of the product(s), parcel weight and the destination country. The weight of your purchase item(s) is advised on the description on its detail page(s).
Please allow up to 15 (fifteen) business days* for shipment delivery.
(*Excluding Saturday, Sunday and Public Holidays.)
| WEIGHT RANGE | ZONE A | ZONE B | ZONE C | ZONE D | ZONE E | ZONE F | ZONE G | ZONE H | ZONE I | ZONE J | ZONE K |
| Kilograms (KG) | Singapore Dollars (SG$) | ||||||||||
| 0.5 |
34.51 |
41.75 |
42.48 |
44.27 | 44.37 |
62.63 |
62.73 |
67.98 |
68.6 | 95.09 | 166.37 |
| 1.0 |
37.55 |
50.56 |
54.96 |
60.11 | 60.21 |
80.25 |
80.35 |
88.17 |
84.2 | 124.15 | 221.97 |
| 1.5 |
43.74 |
59.48 |
65.35 |
76.58 | 76.68 |
98.19 |
98.29 |
108.36 |
99.8 | 153.05 | 277.36 |
| 2.0 |
49.93 |
68.4 |
75.74 |
93.05 | 93.15 |
116.13 |
116.23 |
128.55 |
115.4 | 181.95 | 332.75 |
| 2.5 |
55.59 |
77.11 |
87.59 |
107.53 | 107.63 |
137.84 |
137.94 |
149.06 |
131 |
222.13 | 388.66 |
| 3.0 |
64.72 |
86.66 |
97.35 |
125.89 | 126.62 |
154.73 |
154.83 |
167.68 |
146.6 | 258.01 | 442.16 |
| 3.5 |
73.85 |
96.21 |
107.11 |
144.25 | 145.61 |
171.62 |
171.72 |
186.3 |
162.2 | 293.89 | 495.66 |
| 4.0 |
82.98 |
105.76 |
116.87 |
162.61 | 164.6 |
188.51 |
188.61 |
204.92 |
177.8 | 329.77 | 549.16 |
| 4.5 |
92.11 |
115.31 |
126.63 |
180.97 | 183.59 |
205.4 |
205.5 |
223.54 |
193.4 | 365.65 | 602.66 |
| 5.0 |
101.24 |
124.86 |
136.39 |
199.33 | 202.58 |
222.29 |
222.39 |
242.16 |
202.6 | 401.53 | 656.16 |
| 5.5 |
104.6 |
129.69 |
140.48 |
209.98 | 213.07 |
234.98 |
235.08 |
258.05 |
211.8 | 421.09 | 687.32 |
| 6.0 |
107.96 |
134.52 |
144.57 |
220.63 | 223.56 |
247.67 |
247.77 |
273.94 |
221 | 440.65 |
718.48 |
| 6.5 |
111.32 |
139.35 |
148.66 |
231.28 | 234.05 |
260.36 |
260.46 |
289.83 |
230.2 | 460.21 | 749.64 |
| 7.0 |
114.68 |
144.18 |
152.75 |
241.93 | 244.54 |
273.05 | 273.15 |
305.72 |
239.4 | 479.77 | 780.8 |
| 7.5 |
118.04 |
149.01 |
156.84 |
252.58 | 255.03 |
285.74 |
285.84 |
321.61 |
248.6 | 499.33 |
811.96 |
| 8.0 |
121.4 |
153.84 |
160.93 |
263.23 | 265.52 |
298.43 |
298.53 |
337.5 |
257.8 | 518.89 | 843.12 |
| 8.5 |
124.76 |
158.67 |
165.02 |
273.88 | 276.01 |
311.12 |
311.22 |
353.39 |
267 | 538.45 |
874.28 |
| 9.0 |
128.12 |
163.5 |
169.11 |
284.53 | 286.5 |
323.81 |
323.91 |
369.28 |
276.2 | 558.01 | 905.44 |
| 9.5 |
131.48 |
168.33 |
173.2 |
295.18 | 296.99 |
336.5 |
336.6 |
385.17 |
285.4 | 577.57 | 936.6 |
| 10.0 |
134.84 |
173.16 |
177.29 |
305.83 | 307.48 |
349.19 |
349.29 |
401.06 |
293.6 | 597.13 | 967.76 |
| 10.5 |
137.83 |
175.15 |
180.17 |
311.65 | 314.19 |
357.27 |
357.37 |
408.56 |
301.8 | 607.57 | 974.79 |
| 11.0 |
140.82 |
177.14 |
183.05 |
317.47 | 320.9 |
365.35 |
365.45 |
416.06 |
310 | 618.01 | 981.82 |
| 11.5 |
143.81 |
179.13 |
185.93 |
323.29 | 327.61 |
373.43 |
373.53 |
423.56 |
318.2 | 628.45 | 988.85 |
| 12.0 |
146.8 |
181.12 |
188.81 |
329.11 | 334.32 |
381.51 |
381.61 |
431.06 |
326.4 | 638.89 |
995.88 |
| 12.5 |
149.79 |
183.11 |
191.69 |
334.93 | 341.03 |
389.59 |
389.69 |
438.56 |
334.6 | 649.33 | 1002.91 |
| 13.0 |
152.78 |
185.1 |
194.57 |
340.75 | 347.74 |
397.67 |
397.77 |
446.06 |
342.8 | 659.77 | 1009.94 |
| 13.5 |
155.77 |
187.09 |
197.45 |
346.57 | 354.45 |
405.75 |
405.85 |
453.56 |
351 | 670.21 | 1016.97 |
| 14.0 |
158.76 |
189.08 |
200.33 |
352.39 | 361.16 |
413.83 |
413.93 |
461.06 |
359.2 | 680.65 | 1024 |
| 14.5 |
161.75 |
191.07 |
203.21 |
358.21 | 367.87 |
421.91 |
422.01 |
468.56 |
367.4 | 691.09 | 1031.03 |
| 15.0 |
164.74 |
193.06 |
206.09 |
364.03 | 374.58 |
429.99 |
430.09 |
476.06 |
375.6 | 701.53 | 1038.06 |
| 15.5 |
167.73 |
195.05 |
208.97 |
369.85 | 381.29 |
438.07 |
438.17 |
483.56 |
383.8 | 711.97 | 1045.09 |
| 16.0 |
170.72 |
197.04 |
211.85 |
375.67 | 388 |
446.15 |
446.25 |
491.06 |
392 | 722.41 | 1052.12 |
| 16.5 |
173.71 |
199.03 |
214.73 |
381.49 | 394.71 |
454.23 |
454.33 |
498.56 |
400.2 | 732.85 |
1059.15 |
| 17.0 |
176.7 |
201.02 |
217.61 |
387.31 | 401.42 |
462.31 |
462.41 |
506.06 |
408.4 | 743.29 | 1066.18 |
| 17.5 |
179.69 |
203.01 |
220.49 |
393.13 | 408.13 |
470.39 |
470.49 |
513.56 |
416.6 | 753.73 | 1073.21 |
| 18.0 |
182.68 |
205 |
223.37 |
398.95 | 414.84 |
478.47 |
478.57 |
521.06 |
424.8 | 764.17 | 1080.24 |
| 18.5 |
185.67 |
206.99 |
226.25 |
404.77 | 421.55 |
486.55 |
486.65 |
528.56 |
433 | 774.61 |
1087.27 |
| 19.0 |
188.66 |
208.98 |
229.13 |
410.59 | 428.26 |
494.63 |
494.73 |
536.06 |
441.2 | 785.05 | 1094.3 |
| 19.5 |
191.65 |
210.97 |
232.01 |
416.41 | 434.97 |
502.71 |
502.81 |
543.56 |
449.4 | 795.49 | 1101.33 |
| 20.0 |
194.64 |
212.96 |
234.89 |
422.23 | 441.68 |
510.79 |
510.89 |
551.06 |
457.6 | 805.93 | 1108.36 |
| ZONE A | Malaysia |
| ZONE B |
Brunei Darussalam, Hong Kong, Indonesia, Macao, Philippines, Thailand, Taiwan (Province of China) |
| ZONE C | Democratic people's republic of Korea, Vietnam |
| ZONE D | Australia, New Zealand, India |
| ZONE E | Japan |
| ZONE F | Bangladesh, Fiji, Cambodia, Lao People's Democratic Republic, Sri Lanka, Mongolia, New Caledonia, Pakistan, Papur New Guinea, Vanuatu |
| ZONE G | Canada, Mexico, USA |
| ZONE H | Belgium, Germany, United Kingdom, Italy, Luxembourg, Monaco, Netherlands |
| ZONE I | France |
| ZONE J | United Arab Emirates, Austria, Switzerland, Czech Republic, Denmark, Egypt, Finland, Greece, Hungary, Ireland, Israel, Kuwait, Norway, Poland, Portugal, Romania, Saudi Arabia, Slovakia, Sweden, Turkey |
| ZONE K | Argentina, Brazil, Chile, Colombia, Costa Rica, Federated States of Micronesia, Guatemala, Guam, Honduras, Panama, Peru, Palau, Russian Federation, El Salvador, Uruguay, Bolivarian Republic of Venezuela, |
Flat Rate Delivery Flat rate delivery only apply to orders for addressed to locations within the main island of Singapore, at a flat rate of SG$18.
Please allow up to 7 (seven) business days for shipment delivery.
- Tax & Surcharges
Please note that all shipping rates to other countries may be subjected to local customs or import taxes for which the customer is liable for. Banyan Tree Gallery will not accept responsibility for any of these additional expenses. Recipients are responsible for any applicable duties, taxes, or brokerage fees (brokerage fees apply to all Canadian addresses, and to some other locations).
For more information regarding your country's custom/taxes/import duty policies, please contact your local customs or post office.
- Return Policy
Please note that we do not permit the return or full refund of our products once your order is confirmed & delivery has been fulfilled.
However in the event that if you wished to exchange your purchase, you may do so provided that the merchandise is in resalable condition upon receipt and the merchandise is returned within 30 days of the ship date on your receipt. Shipping charges will be applied to any exchange and must be paid in full before exchanged merchandise is shipped. Items should be returned in their original product packaging.
Before returning any merchandise for an exchange, please email us, within 30 days of the ship date on your receipt. We will provide you with information necessary for the return or exchange.
Damaged/Defective Item
We adhere to strict packaging and quality control guidelines to ensure that your purchase reaches you in the best possible condition. However in the event that your purchase is defective or damaged during the shipping process, kindly send photographs of the defective/damaged products, together with you e-order/transaction number to Web Orders, within 30 days of the ship date on your receipt that we may do an assessment and arrange for the return and/or replacement for merchandise that were received either defective or damaged.
Non-received/Received Wrong Item
If your order was incomplete or if you received something that you did not order, please contact us immediately. We will need to know what item(s) you received in error, if any and what item(s) were missing from your order. To make the claims applicable please email us within 15 days of the receive date as indicated by any service providing the parcel's tracking number. Refunds and exchanges are subjected to case-to-case basis reviews.
Contact Information
• To check the status of your web order, kindly log-in and look under "My Orders".
• To track your parcel, please enter your tracking ID on Fed-Ex or DHL.
• If you have any other questions, please drop us a message here.
For more information regarding your country's custom/taxes/import duty policies, please contact your local customs or post office.
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