Priority shipping orders are processed once credit card authorization and verification have been obtained, and with immediate stock availability.

Please allow up to 6 (six) days* for shipment delivery.

Our priority shipping mode delivers to most countries worldwide. For outbound merchandise via expedite shipping, packages are arranged for send-out via Federal Express. Please also note that the shipping charges for the products we sell are weight-based. The weight of any such item can be found on its detail page. The charges are calculated based on the weight of the product and the destination country. For delivery within the main island of Singapore, a nominal fee of US$10 will be charged. Please allow up to seven (7) working days for shipment delivery.

*Excluding Saturday, Sunday and Public Holidays.

All prices stated below are in US dollars.

Please note that all shipping rates to other countries may be subjected to local customs or import taxes for which the customer is liable for. Banyan Tree Gallery will not accept responsibility for any of these additional expenses.

All our orders are shipped with our basic packaging*, which is not gift wrapping but materials* use to secure the safety of purchases for protection and shipping purposes.

Greater than or equal to:	and less than:	Zone A	Zone B	Zone C	Zone D	Zone E	Zone F	Zone G	Zone H	Zone I
0.0kg	0.5kg	31.20	36.00	45.60	56.00	56.00	58.40	78.40	128.00	136.00
0.5kg	1.0kg	37.60	43.60	58.80	72.80	72.80	75.60	110.40	172.00	180.00
1.0kg	1.5kg	44.00	51.20	72.00	89.60	89.60	92.80	142.40	216.00	224.00
1.5kg	2.0kg	50.40	58.80	85.20	106.40	106.40	110.00	174.40	260.00	268.00
2.0kg	2.5kg	56.80	66.40	98.40	123.20	123.20	127.20	206.40	304.00	312.00
2.5kg	3.0kg	63.20	74.00	116.60	140.00	140.00	144.40	238.40	348.00	356.00
3.0kg	3.5kg	69.60	81.60	124.80	158.80	158.80	161.60	270.40	392.00	400.00
3.5kg	4.0kg	76.00	89.20	138.00	173.60	173.60	178.80	302.40	436.00	444.00
4.0kg	4.5kg	82.40	96.80	151.20	190.40	190.40	196.00	334.40	480.00	488.00
4.5kg	5.0kg	88.80	104.40	164.40	207.20	207.20	213.20	366.40	524.00	532.00
5.0kg	5.5kg	91.52	107.12	173.20	216.80	216.80	223.20	382.40	545.60	556.00
5.5kg	6.0kg	94.24	109.84	182.00	226.40	226.40	233.20	398.40	567.20	580.00
6.0kg	6.5kg	96.96	112.56	190.80	236.00	236.00	243.20	414.40	588.80	604.00
6.5kg	7.0kg	99.68	115.28	199.60	245.60	245.60	253.20	430.40	610.40	628.00
7.0kg	7.5kg	102.40	118.00	208.40	255.20	255.20	263.20	446.40	632.00	652.00
7.5kg	8.0kg	105.12	120.72	217.20	264.80	264.80	273.20	462.40	653.60	676.00
8.0kg	8.5kg	107.84	123.44	226.00	274.40	274.40	282.20	478.40	675.20	700.00
8.5kg	9.0kg	110.56	126.16	234.80	284.00	284.00	293.20	494.40	696.80	724.00
9.0kg	9.5kg	113.28	128.88	243.60	293.60	293.60	303.20	510.40	718.40	748.00
9.5kg	10.0kg	116.00	131.60	252.40	303.20	303.20	313.20	526.40	740.00	772.00
10.0kg	10.5kg	118.72	134.32	257.20	310.40	311.20	323.20	537.60	752.80	797.60
10.5kg	11.0kg	121.44	137.04	262.00	317.60	319.20	333.20	548.80	765.60	815.20
11.0kg	12.0kg	126.88	142.48	271.60	332.00	335.20	353.20	571.20	791.20	850.40
12.0kg	13.0kg	132.32	147.92	281.20	346.40	351.20	373.20	593.60	816.80	885.60
13.0kg	14.0kg	137.76	153.36	290.80	360.80	367.20	393.20	616.00	842.40	920.80
14.0kg	15.0kg	143.20	158.80	300.40	375.20	383.20	413.20	638.40	868.00	956.00
15.0kg	16.0kg	148.64	164.24	310.00	385.60	396.00	426.00	660.80	892.00	991.20
16.0kg	17.0kg	154.08	169.68	319.60	396.00	408.80	438.80	683.20	916.00	1026.40
17.0kg	18.0kg	159.52	175.12	329.20	406.40	421.60	451.60	705.60	937.44	1061.60
18.0kg	19.0kg	164.96	180.56	338.80	416.80	434.40	464.40	728.00	937.44	1071.84
19.0kg	20.0kg	166.32	186.00	348.40	427.20	447.20	477.20	750.40	937.44	1071.84

Note : The above rates are based on Air Shipment.

All shipping orders are processed once credit card authorization and verification have been obtained, and with immediate stock availability. Any delay in order fulfillment will be notified as soon as possible, so please ensure a valid email address and telephone number is included in your order information to faciliate this course of action.

Please allow up to 20 (twenty) days for shipment delivery.

Our economy shipping mode delivers to selective countries worldwide. Please also note that the shipping charges for the products we sell are weight-based and limited to a maximum of 20 (twenty) kilograms only. The weight of any such item can be found on its detail page. The charges are calculated based on the weight of the product and the destination country.

All prices stated below are in US dollars.

WEIGHT (KG)	ZONE A	ZONE B	ZONE C	ZONE D	ZONE E	ZONE F	ZONE G
	Brunei Malaysia	Hong Kong Philippines Thailand	Indonesia Sri Lanka Taiwan	South Korea New Zealand	Australia China India Japan Pakistan Vietnam	Canada Germany Netherlands Switzerland UK	Austria Brazil Bahrain France UAE UK USA
Rate Per Item ($)
0.5	10.00	13.20	17.95	21.60	24.80	26.90	27.95
1.0	12.10	16.35	21.10	25.80	30.10	32.70	34.80
1.5	14.20	19.50	24.25	30.00	35.40	38.50	41.65
2.0	16.30	22.65	27.40	34.20	40.70	44.30	48.50
2.5	18.40	25.80	30.55	38.40	46.00	50.10	55.35
3.0	20.50	28.95	33.70	42.60	51.30	55.90	62.20
3.5	22.60	32.10	36.85	46.80	56.60	61.70	69.05
4.0	24.70	35.25	40.00	51.00	61.90	67.50	75.90
4.5	26.80	38.40	43.15	55.20	67.20	73.30	82.75
5.0	28.90	41.55	46.30	59.40	72.50	79.10	89.60
5.5	31.00	44.70	49.45	63.60	77.80	84.90	96.45
6.0	33.10	47.85	52.60	67.80	83.10	90.70	103.30
6.5	35.20	51.00	55.75	72.00	88.40	96.50	110.15
7.0	37.30	54.15	58.90	76.20	93.70	102.30	117.00
7.5	39.40	57.30	62.05	80.40	99.00	108.10	123.85
8.0	41.50	60.45	65.20	84.60	104.30	113.90	130.70
8.5	43.60	63.30	68.35	88.80	109.60	119.70	137.55
9.0	45.70	66.75	71.50	93.00	114.90	125.50	144.40
9.5	47.80	69.90	74.65	97.20	120.20	131.30	151.25
10.0	49.90	73.05	77.80	101.40	125.50	137.10	158.10
10.5	52.00	76.20	80.95	105.60	130.80	142.90	164.95
11.00	54.10	79.35	84.10	109.80	136.10	148.70	171.80
12.00	58.30	85.65	90.40	118.20	146.70	160.30	185.50
13.00	62.50	91.95	96.70	126.60	157.30	171.90	199.20
14.00	66.70	98.25	103.00	135.00	167.90	183.50	212.90
15.00	70.90	104.55	109.30	143.40	178.50	195.10	226.60
16.00	75.10	110.85	115.60	151.80	189.10	206.70	240.30
17.00	79.30	117.15	121.90	160.20	199.70	218.30	254.00
18.00	83.50	123.45	128.20	168.60	210.30	229.90	267.70
19.00	87.70	129.75	134.50	177.00	220.90	241.50	281.40
20.00	91.90	136.05	140.80	185.40	231.50	253.10	295.10

However in the event that if you wished to exchange your purchase, you may do so provided that the merchandise is in resalable condition upon receipt and the merchandise is returned within 30 days of the ship date on your receipt. Shipping charges will be applied to any exchange and must be paid in full before exchanged merchandise is shipped. Items should be returned in their original product packaging.

Before returning any merchandise for an exchange, please email us at E-Concierge, within 30 days of the ship date on your receipt. We will provide you with information necessary for the return or exchange.

Damaged/Defective Item: We adhere to strict packaging and quality control guidelines to ensure that your purchase reaches you in the best possible condition. However in the event that your purchase is defective or damaged during the shipping process, kindly send photographs of the defective/damaged products, together with you e-order/transaction number to E-Concierge, within 30 days of the ship date on your receipt that we may do an assessment and arrange for the return and/or replacement for merchandise that were received either defective or damaged.

Non-received/Received Wrong Item: If your order was incomplete or if you received something that you did not order, please contact us immediately. We will need to know what item(s) you received in error, if any and what item(s) were missing from your order. To make the claims applicable please email us at Customer Service within 15 days of the receive date as indicated by any service providing the parcel's tracking number. Refunds and exchanges are subjected to case-to-case basis reviews.